Job Details
Job Description
Supervise and train staff in day-to-day laundry operations and prioritizing of daily tasks
Ensure guest laundry, dry cleaning and pressing is completed according to set standards
Ensure all guest requests are promptly and professionally met
Records guest and staff laundry lists accurately
Fully complies with Opera system requirements, by posting bills accurately and on time
Ensure that guest supplies are in stock
Assists Manager in the processing of all departmental paperwork
Assist Manager in taking proper inventories and quality checks
Proper fillings of all laundry reports
Regular check all laundry machinery ensuring all filters are cleaned regularly and press covers are in good condition
Ensure staff are using laundry equipment properly and keeping them in good condition
Assist and liaise with Housekeeping Manager regarding the laundering of sundry guest room items e.g. net curtains, cushion covers
Liaise with Linen/Uniform Room Supervisor re: processing of Linens and Uniforms
Keep a strict control of items sent for laundering by staff members
Complies with hotel’s health, safety and hygiene policy
Adheres to personal grooming and hygiene standards
Qualifications
Minimum 3 years of similar experience
Should have computer knowledge
Good command of English language
Additional Information
Should be eligible to live and work in Kenya.